Core Services Vet VA Provides
Whether it's virtual or in-clinic workflow support, VetVA helps reduce your team’s workload and improve day-to-day efficiency. Client Service Representatives – Manage front desk communications, route messages, and ensure a seamless client experience
Our Key Services
Impact-Driven Mission (Give-Back Model)
Helping your clinic also means helping animals in need:
• A portion of every hour paid goes toward real animal care
• Donations support rescues, shelters, and treatment for underserved animals
• Partner with a company that shares your purpose and passion
AI Chat Automation (24/7 Website Support)
Smart chatbots that engage clients, reduce missed calls, and book more appointments:
• Live website chat that answers FAQs instantly
• Appointment booking directly through chat
• Collects client and pet information before visits
• Improves response time and customer experience • Customized chat flows based on your clinic’s process
AI Automation Tools
We set up intelligent systems to automate daily workflows, reduce workload, and improve consistency:
• Live Chat AI – 24/7 automated support on your website
• Missed Call Text-Back – Automatically texts clients when calls are missed
• AI Review Responses – Smart, customizable replies to Google reviews
• Social Media AI – Auto-replies to DMs and comments on platforms like Facebook & Instagram
• Voice AI – AI phone assistant that answers, routes, and handles common client questions
• Employee AI Tools – AI to draft emails, answer internal questions, and complete repetitive tasks
No Upfront Costs + Easy Onboarding
Designed for flexibility, especially for clinics that are short-staffed or scaling up:
• Pay-as-you-go pricing — only pay for what you use
• No long-term contracts or hidden setup fees
• Fast, hassle-free onboarding (usually 1–3 days) • Customized to fit your tools, team, and workflow
Virtual Assistants (Real People)
Reliable, remote team members who support your clinic like in-house staff:
• Answer phones and respond to client messages
• Schedule appointments and follow-ups
• Manage reminders, confirmations, and cancellations
• Assist with prescription refills and client communication
• Support your front-desk team during peak hours or breaks
Virtual Support for Veterinary Teams
VetVA provides remote support that mirrors the duties of key in-clinic roles, helping your staff stay focused and your operations run smoothly:
• Virtual Receptionists – Handle calls, appointment scheduling, reminders, and client follow-ups
• Virtual Veterinary Assistants – Support with patient intake forms, follow-up instructions, prescription refills, and communication with pet owners
• Virtual Office/Practice Managers – Manage schedules, reports, internal communications, and staff coordination
Language Interpretation Services
VetVA connects veterinary hospitals with clients who speak different languages, ensuring clear and accurate communication:
• Language interpretation services to bridge language barriers
• Real-time, professional communication between staff and clients
• Ensures pets receive the best care without miscommunication
